Return & Refund Policy

We have a 6-business day return policy, which means you have 6 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at liveandbloomboutique@gmail.com. Please note that returns will need to be sent to the following address:

Returns Department

17300 Railroad Street, Unit D 

City of Industry, CA 91748


You can always contact us for any return question at liveandbloomboutique@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right!

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like final sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We will refund you for the original item once it is received.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please be mindful of the time it takes your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, or you have any questions or concerns, please contact us at liveandbloomboutique@gmail.com for help.